Shipping Questions
How Do I Qualify for Free "No Hassle" Shipping?
Internet orders with over $75 in product qualify for free ground shipping within the continental US.
Just order over $75 and we ship it FREE! That's a savings of 10-20%! No guesswork, no huge shipping & handling charges!
Read the following carefully for details:
- For orders to Canada and areas outside the US do not receive free shipping click here for more info: International Orders
- APO do not receive free shipping and are treated as international packages by the USPS, click here for more info: International Orders
- Church, school or government PO's do not receive free freight and require a minimum $100 order.
- Orders to Alaska, Hawaii, Puerto Rico, Canada, PO Boxes & APO's normally do not qualify.
- Special shipping requests may or may not qualify for free shipping on a case by case basis.
- On returned orders we deduct the cost of shipping from your credit if it is a full return or the amount purchased drops below $75
- Under $75 in product is a flat rate of $6.75
How are Most Orders Shipped?
Orders are normally shipped USPS or FedEx Ground from our California warehouse and will arrive in 6-11 business days. Please allow 2 weeks on any order before being concerned about a misshipment. If an order is shipped FedEx a tracking number is normally e-mailed to you. Alaska, Hawaii, Puerto Rico take several days longer to be delivered by the Postal Service.
Click here for international shipping info
What if I need special shipping?
If you have a special shipping request, overnight, 3rd day, etc., we will confirm the shipping and charge you accordingly. Just put the type of shipping you require or the "need by" date in the memo section of the shopping cart and we will do our best to accomodate you. Note that Overnight, 2nd Day, and 3 Day pricing varies a great deal depending on the product and destination. During normal business hours you can call us at 877-463-1053 for shipping pricing.
Here are some additional shipping services available to FedEx Home Delivery Customers, just put the desired service in the Memo section of the shopping cart and the charges will be added when your order is processed. Note that these options are not good for foreign orders, Alaska, Hawaii, PO Boxes and APO's. If your order qualified for free shipping then these will be the only charges incurred.
Shipping responsibility
It is the responsibility of the customer to provide us with the proper address to ship to. Misshipments due to address error are the responsibility of the receipient. All FedEx orders are tracked/insured, if you want your USPS order tracked/insured please make a note in the Memo section of the shopping cart and we will add tracking to it, there is a $3 charge for this service.
What About International Orders?
We regularly ship outside the US please see the "International Order" page for details and restrictions.
If you have any other questions please contact us. Thank You!
SPECIAL NOTICE
Due to the increases in shipping costs on Large Mounted Flannel Boards (including the Large Life of Jesus Set) and Medium mounted flannelboards by UPS & FedEx Ground. Due to these extreme costs we have integrated $7 to the cost of each large mounted board and $2 on medium mounted boards.We apologize for these charges, but unfortunately they do not even reflect our actual shipping costs. An additional difficulty is that our mounted boards are very inexpensive to begin with and so the relative cost to ship is quite high. Without the increase we would no longer be able to carry the boards.
Please note that all of our boards are available in an unmounted form that do not incur additional charges - click here for details.
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